Contact Us
Got a question about one of the sweepstakes casinos we cover, spotted an outdated bonus figure, or just want to flag something we got wrong? This page is the place to reach the Casinos like WOW Vegas team directly.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can take a little longer during busy periods. Please include the name of the site or offer you're asking about — since we track welcome bonuses, Gold Coin packages and redemption terms across a growing list of platforms, a specific reference helps us find the answer faster.
What we can help with
- Corrections to a welcome offer, Gold Coin package price, or Sweeps Coin redemption minimum that's changed since we last verified it
- Questions about which states a particular site currently excludes
- Suggestions for a sweepstakes casino you'd like to see reviewed or compared
- General feedback on how we present our comparisons, ratings or methodology
- Reports of broken links, incorrect ratings, or anything on the site that doesn't match what you've experienced
What we can't help with
We're an independent comparison resource, not a customer support desk for any of the operators listed on this site. If you have an issue with an account, a delayed redemption, a KYC verification request, or a Gold Coin purchase, you'll need to contact that operator directly through their own support channels — we don't have access to individual player accounts and can't intervene in disputes, approve redemptions, or speed up payout timelines. Sites like Crown Coins, MegaBonanza, Lone Star and the other options we cover each handle their own customer service, verification and payment queries in-house.
If you're dealing with concerns around your own play — spending more time or money on Gold Coin purchases than you intended, for example — our Responsible Gambling page has practical tools and the national helpline number, and is a better starting point than contacting us directly.
Editorial independence and how we're funded
Casinos like WOW Vegas earns commission when readers sign up through some of the links on our comparison pages. This doesn't influence how we score or rank the sweepstakes casinos we cover — ratings are based on the criteria we set out in our reviews, not on which operator pays the most. If you'd like more detail on who we are and how we approach these comparisons, our About Us page covers that in full, and our Terms and Conditions set out the legal basis for using the site.
A note on accuracy
Sweepstakes casino terms move fast — bonus amounts, excluded-state lists and redemption minimums can change with little notice. We fact-check our pages regularly, but if you spot something that's out of date, telling us directly is genuinely the fastest way to get it fixed. We're not able to guarantee response times or outcomes, but every message that flags an inaccuracy gets reviewed against the operator's current published terms before we update anything.
Before you write in
A few quick checks that often answer common questions without needing to wait for a reply:
- If your question is about whether a site is available in your state, check the individual review — excluded-state lists are noted there and are verified as of our last update date, shown at the top of each page
- If it's about how Gold Coins and Sweeps Coins differ, or how No Purchase Necessary entry works, that's explained on each site's individual review rather than repeated here
- If it's a general responsible-play question, our Responsible Gambling page covers self-exclusion, purchase limits and where to find support
Everyone reaching out to us, and everyone using the sites we compare, should be 18 or older (21+ where an individual operator requires it). If gambling-adjacent play, including sweepstakes-style Gold Coin purchases, ever stops feeling optional or fun, the National Problem Gambling Helpline — 1-800-GAMBLER — is available for free, confidential support.